NewVoiceMedia at a Glance

NewVoiceMedia (NVM) is Europe’s leading provider of Hosted Contact Centre solutions: hundreds of sites and thousands of agents are using our technology every day. Our Contact Centre solutions are available at the click of a mouse and at a fraction of the price of traditional approaches. They enable our clients to manage their call traffic, streamline their business processes, and improve the caller experience. 

The NewVoiceMedia ContactWorld platform is a valuable tool not only for a new call centre but also to enhance existing contact centres: it is rapidly scalable, end-user configurable, and provides the most powerful functionality set on the market today.

As well as competing alongside traditional hardware solutions with radical but proven technology, NVM has created new applications that go beyond the traditional business of the Telco to include CRM and Advertising. Our vision is to become a global leader in the provision of highly functional call handling technology: one that increases caller satisfaction, sales per call and customer loyalty - as well as corporate productivity and agility.

Just some of our customers...

		Our clients range from large corporations with multi-site contact centres and hundreds of agents - to SMEs with less than five people taking calls who don't even think of themselves as a traditional call centre.

Contacting us...

NewVoiceMedia Head Office
Belvedere
Basing View
Basingstoke
Hampshire
RG21 4HG

For directions, including mapping links click here.

Free Phone: 0800 280 2888 for any of the NewVoiceMedia locations in the UK. (For Operations Support Press 3).

E-mail: sales@newvoicemedia.com
 
NewVoiceMedia Registered in England No: 360 2868