Career
Current vacancies on 29th July 2008.
To apply send your c.v. to our HR Department.
Who is NewVoiceMedia?
NewVoiceMedia (NVM) is Europe’s leading provider of Hosted Contact Centre solutions: hundreds of sites and thousands of agents are using our technology every day. Our Contact Centre solutions are available at the click of a mouse and at a fraction of the price of traditional approaches. As well as competing alongside traditional hardware solutions with radical but proven technology, NVM has created new applications that go beyond the traditional business of the Telco to include CRM and Advertising. Our vision is to become a global leader in the provision of highly functional call handling technology: one that increases caller satisfaction, sales per call and customer loyalty - as well as corporate productivity and agility.
Our solutions are sold through our direct sales force and also indirectly by BT and others. Our telephony is currently hosted at five data farms within the UK and we have ambitious plans to expand overseas in the near term. The business is headquartered in Basingstoke*, Hampshire, England, with Network Operations being run from Torquay in Devon.
* from July 2008 we will be based within easy walking distance of Basingstoke Rail Station.
What is the company culture?
NewVoiceMedia is a young and dynamic company: we attract top-level achievers and we foster an environment that encourages, excites and inspires people to deliver to their best potential. We are an equal opportunity organisation; people with diverse nationalities and interests are working together as a close knit team.
We are a fast growing business and are always on the look out for talented people, so please feel free to contact us, just send your resume to our HR department.
We are looking for a Systems Administrator to assist with the maintenance, structure and administration of the MS Windows Server networks from the Torquay office. The role will include installing, supporting and maintaining servers, carrying out routine audits of systems and software as well as planning for and responding to service outages.
The successful candidate will ideally be educated to degree standard (preferably Computer Science) and possess a number of key skills including a working knowledge of operating systems including Linux and network health monitoring. They should also have an excellent grasp of computer security and have excellent problem solving skills.
Knowledge of Visual Basic, C#, or Web Development would be an advantage. The candidate should also be able to demonstrate knowledge of remote working methods, for example VNC or PC Anywhere. Understanding of hosted call centre and telephony hardware would be advantageous.
We offer a salary of £20,000 per annum with excellent benefits including Private Medical Insurance and Pension Scheme.
Please apply in writing to hr@newvoicemedia.com