Partners

NewVoiceMedia looks for win-win partnerships with leading companies that complement our services, technology and sales process.

BT resell ContactWorld    to large corporations such as The Royal Mail.

Sword resell ContactWorld as part of a wider ranging solution that usually involves business process integration.

Metavante resell our PIN-over-Phone service to third-party card issuers.

Thus resell our         Conference Call       Services.

SWORD Group delivers high value business applications to organisations across regulated industries.  Sword is the largest Google Enterprise Partner.

Aurix provides the speech analytics engine used in ContactWorld.

Network Partners

Driven by relentless change in a fiercely competitive market, today’s service industries must partner with like-minded providers of complementary solutions.  Fixed line telcos need applications to sell as call delivery revenues evaporate; new generation network providers (ISPs, VoIP telcos, WiMAX operators) need applications to offer a comprehensive telephony service; CRM vendors and system integrators are selling telephony functionality as convergence gathers pace.

For the first time, NVM brings a cost effective way for service providers and end customers alike to benefit from advanced telephony functionality that has until now, only shown a return on investment for call centres of large enterprises.  The simplicity of deployment combined with the hosted model brings such functionality to the huge SME market.

NewVoiceMedia provides our customers with off-the-shelf applications such as virtual contact centres, call routing, conferencing, voicemail, automated data collection, card payment services…and our partners with the most powerful hosted architecture and flexible Dynamic CTI-enabled modules to enhance their own product portfolios.

   Partnering with NewVoiceMedia