Our work with Epos Now Download Case Study

Epos Now is the leader in cloud point of sales, with a customer base of over 10,000 businesses including Disney, Landrover and Universal Studios. A 98% customer recommendation rate and a 5 star rating on Trust Pilot is testament to their exceptional customer service. With over £3 billion transactions processed across 103 countries, Epos Now requires an equally impressive cloud contact centre solution.

NewVoiceMedia has provided us with a reliable platform that has seen our calls increase from 8,366 in its first month to 54,710 in June 2015. We would never have been able to sustain anywhere near this level of calls on our old system.

Jacyn Heavens,
CEO, Epos Now

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