Market report: Global Insights on Digital Disruptions
and Business Outcomes
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Learn how these ideas led to over $1billion in added revenue for salesforce.com
Integrate Salesforce with your communication channels for better sales, marketing and customer support.
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Great customer service is hard to imitate. ContactWorld for Service allows you to personalize customer interactions and differentiate your brand around customer service excellence whatever channel your customer chooses.Find out more
For organizations with field-based teams mobile call recording is an invaluable tool. Complaint resolution and training is made easy with a complete record of calls made. And if you're using Salesforce CRM, calls are logged against your leads and contacts.Find out more
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Interactive Voice Response (IVR) technology gets a bad press. Poor experiences with endless menu options, confusing navigation and stilted messages have left a lasting impression with the customer, but now is the time to change that with NewVoiceMedia's IVR solutions.Find out more