because of NewVoiceMedia our new recruits are speaking our language on day three.
It still surprises people on the other end of the phone when we know who they are before they even begin talking
NewVoiceMedia’s technology does everything we want and more. The integration with Salesforce is seamless
We are set to quadruple our customer base so doing things in an unstructured way wouldn't work.
NewVoiceMedia’s ContactWorld solution has been an absolute game-changer for the growth of our sales floor
"…delivering a completely personalized, world-class customer experience"
…revolutionizing customer experience and increasing the efficiency of sales and service teams
Their impressive 95% overall customer satisfaction rate is a testament to their success.
Answering 80% of incoming calls within 20 seconds