Over 300+ Salesforce® customers choose to work with us

  • Seamless Salesforce® integration means no switching between screens to get things done.
  • Enable your reps to automatically connect with your highest quality leads and track results all through Salesforce®.
  • Coach your team to make smarter and more effective decisions through real-time call and engagement metrics.
  • Be where your customers are by bringing all channels together in Salesforce®.
  • Our global, cloud platform is designed to grow with you.

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Our packages

ContactWorld for Sales

Increase the efficiency of your inside sales teams giving them more time, better leads, and a faster close.

Created just for Salesforce®.

ContactWorld for Service

Deliver a personalized service to every enquiry, provide more satisfaction and better engagement for your customers.

Created just for Salesforce®.

ContactWorld QuickStart

The easy way for small businesses to manage their telephony.

Created just for Salesforce®.

Seamless Salesforce® Integration

Our handy click-to-dial, screen pops and single user interface will improve your insights and cut out a whole lot of hassle.

We have over 200 positive reviews on the AppExchange. More than anyone else.

Why NewVoiceMedia

Low up-front costs

Low up-front costs

Pay only for the seats that you need and easily scale up as you grow. No need to overbuy based on predictions of future predictions.

Easy to use

Easy to use

Our interface is easy and intuitive. If your sales and service agents know Salesforce® they’ll be able to use NewVoiceMedia.

Get started quickly

Get started quickly

Get up and running in a matter of days, not months.

Pure cloud solution

Pure cloud solution

No hardware, software or equipment to purchase and manage, we manage everything for you.

Global

Global

Whether you do business in a single country or around the world we can support you. Our platform is global with data centers and telecommunications solutions around the world.

Reliable

Reliable

Never miss a call, you can depend on us. We guarantee 99.999% availability.

Leading solution for Salesforce

Leading solution for Salesforce

We offer the deepest and most complete integration with Salesforce® Service and Sales Cloud.

Modern design

Modern design

Our enterprise-grade multi-tenant platform was designed using the most advanced techniques and supports call centers with thousands of agents. Our interfaces are browser-based and were designed from the start without any application downloads making them secure and easy to manage.

Frequent product updates

Frequent product updates

Our modern architecture allows us to continuously improve our product with frequent feature updates. That means no more waiting for long release cycles.

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