Salesforce, NewVoiceMedia and the Internet of Things

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Salesforce, NewVoiceMedia and the Internet of Things

Salesforce and NewVoiceMedia can take a great omni-channel contact center, handling multiple customer communication channels on a single interface and take it one step further, by adding the ‘Internet of Things (IoT)’.

In this Insight document, find out:

  • How NewVoiceMedia accommodate the Internet of Things (IoT)
  • What machines and information could be processed in the contact center
  • How it all works and what you can achieve
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