Please join best selling author, Shep Hyken as he takes us through the case study of how Ace Hardware, a 90 year co-op with over 5,000 locally owned stores continues to be a market leader and grow revenue year-over-year.

We will review how to:

  • Create Customer Advocates
  • Be the Best Place to Work
  • Know the Value of Your Customer
  • Leverage Technology to Automate Customer Success
  • + 3 more

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