Please join best selling author, Shep Hyken as he takes us through the case study of how Ace Hardware, a 90 year co-op with over 5,000 locally owned stores continues to be a market leader and grow revenue year-over-year.
We will review how to:
- Create Customer Advocates
- Be the Best Place to Work
- Know the Value of Your Customer
- Leverage Technology to Automate Customer Success
- + 3 more