Continuous tests 24x7
NewVoiceMedia continually tests the performance of its operations and provides the results publicly on this page. Tests are initiated every 7-8 seconds and are continuously run 24 x 7. This page is updated approximately every 20-30 minutes. Results are graded against strict performance criteria established in conjunction with customer feedback.
Current status of each service is provided below, together with a summary of performance over the past 30 days.
All services are currently operating within expected thresholds.
Last updated: 18 Minutes
|Services performance in last 30 days||Current|
|Call Answered by Agent|
|Call Routed by Menu|
|Call Routed using Data|
|ContactPad User Interface|
|03 Aug||02 Aug||01 Aug||31 Jul||30 Jul||29 Jul||28 Jul||27 Jul||26 Jul||25 Jul||24 Jul||23 Jul||22 Jul||21 Jul||20 Jul||19 Jul||18 Jul||17 Jul||16 Jul||15 Jul||14 Jul||13 Jul||12 Jul||11 Jul||10 Jul||09 Jul||08 Jul||07 Jul||06 Jul||05 Jul||04 Jul|
- Good performance
- Acceptable performance
- Minor issue
- Carrier Failure