Continuous tests 24x7

NewVoiceMedia continually tests the performance of its operations and provides the results publicly on this page. Tests are initiated every 7-8 seconds and are continuously run 24 x 7. This page is updated approximately every 20-30 minutes. Results are graded against strict performance criteria established in conjunction with customer feedback.

Current status of each service is provided below, together with a summary of performance over the past 30 days.

ContactWorld Trust

Current Status

All services are currently operating within expected thresholds.

Last updated: 18 Minutes

Number of tests since launch

16,737,215View the test

Platform Availability

Data Center CW1 CW2 CW3
Rolling month 100.000% 100.000% 100.000%
Rolling quarter 99.971% 100.000% 100.000%
Rolling year 99.974% 100.000% 100.000%
Services performance in last 30 days Current
Call Answered by Agent Good performance
Call Routed by Menu Good performance
Call Routed using Data Good performance
ContactPad User Interface Good performance
Administration Good performance
03 Aug 02 Aug 01 Aug 31 Jul 30 Jul 29 Jul 28 Jul 27 Jul 26 Jul 25 Jul 24 Jul 23 Jul 22 Jul 21 Jul 20 Jul 19 Jul 18 Jul 17 Jul 16 Jul 15 Jul 14 Jul 13 Jul 12 Jul 11 Jul 10 Jul 09 Jul 08 Jul 07 Jul 06 Jul 05 Jul 04 Jul
Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance
Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance
Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance
Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance
Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance
  • Legend:
  • Good performance Good performance
  • Acceptable performance Acceptable performance
  • Minor issue Minor issue
  • Incident Incident
  • Carrier failure Carrier Failure