Continuous tests 24x7

NewVoiceMedia continually tests the performance of its operations and provides the results publicly on this page. Tests are initiated every 7-8 seconds and are continuously run 24 x 7. This page is updated approximately every 20-30 minutes. Results are graded against strict performance criteria established in conjunction with customer feedback.

Current status of each service is provided below, together with a summary of performance over the past 30 days.

ContactWorld Trust

Current Status

All services are currently operating within expected thresholds.

Last updated: 21 Minutes

Number of tests since launch

16,475,554View the test

Platform Availability

Data Center CW1 CW2 CW3
Rolling month 100.000% 100.000% 100.000%
Rolling quarter 99.971% 100.000% 100.000%
Rolling year 99.974% 100.000% 100.000%
Services performance in last 30 days Current
Call Answered by Agent Good performance
Call Routed by Menu Good performance
Call Routed using Data Good performance
ContactPad User Interface Good performance
Administration Good performance
03 Jul 02 Jul 01 Jul 30 Jun 29 Jun 28 Jun 27 Jun 26 Jun 25 Jun 24 Jun 23 Jun 22 Jun 21 Jun 20 Jun 19 Jun 18 Jun 17 Jun 16 Jun 15 Jun 14 Jun 13 Jun 12 Jun 11 Jun 10 Jun 09 Jun 08 Jun 07 Jun 06 Jun 05 Jun 04 Jun
Good performance Good performance Good performance Good performance Carrier failure Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Carrier failure Good performance Good performance Incident Minor issue Good performance Good performance Good performance Good performance
Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Incident Good performance Good performance Good performance Good performance Good performance
Good performance Good performance Good performance Good performance Carrier failure Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance
Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Incident Good performance Good performance Good performance Good performance Good performance
Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance
  • Legend:
  • Good performance Good performance
  • Acceptable performance Acceptable performance
  • Minor issue Minor issue
  • Incident Incident
  • Carrier failure Carrier Failure