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Overview
CAB Case History Released
NewVoiceMedia Adds Extra Hosting Capacity
Monster Travel Goes Live
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25/04/2008
Monster Travel Goes Live
One of the UK’s latest travel agents will differentiate itself by individual caller treatment...
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08/04/2008
Innovative PIN-by-phone service introduced
New service allows callers to retrieve essential card account information over the phone.
more...
17/03/2008
Extra Hosting Capacity Added
A new hosting node has gone on-line that enables NewVoiceMedia to handle calls for up to 20,000 simultaneous agents...
more...
28/02/2008
Citizens Advice Bureau Case History
Hosted contact centre helps the Citizens Advice to improve its service and reduce caller abandonment...
more...
03/12/2007
Silverjet Appoints NewVoiceMedia to Deliver a First Class Caller Experience
NewVoiceMedia has been appointed by award winning airline Silverjet to implement its caller recognition software throughout the airline’s first contact centre...
more...