New research from cloud contact centre vendor NewVoiceMedia reveals that UK companies deemed to have poor customer service are losing approximately £12 billion a year.
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NewVoiceMedia, a leading provider of cloud contact centre solutions, announces the appointment of Sara Smith as Partner Manager.
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NewVoiceMedia, a leading provider of cloud contact centre technology, today announces the launch of ContactWorld for Sales and Marketing. Integrating seamlessly with Salesforce, executives will...
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NewVoiceMedia is reporting record breaking end-of-year revenues approaching $10m and more than a 200% increase in new licence contract value.
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NewVoiceMedia, a leading provider of cloud contact centre solutions, is strengthening its team with the appointment of new apprentices.
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