CeBIT: Sydney, Australia
Discover the power of CTI integration with ContactWorld for Salesforce at CeBIT, Sydney, Australia, May 28th 2013.
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Salesforce Customer Company Tour: Paris, France
Discover the power of CTI integration with ContactWorld for Salesforce when the Salesforce Customer Company Tour comes to Paris, France, May 23rd 2013.
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Salesforce Customer Company Tour: Washington, USA
Discover the power of CTI integration with ContactWorld for Salesforce when the Salesforce Customer Company Tour comes to Washington, D.C., May 22nd 2013.
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NewVoiceMedia expands presence in APAC with key appointment
NewVoiceMedia is strengthening its position in APAC as a leading cloud contact centre vendor, with the appointment of Brett Waters as Vice President, Asia Pacific....
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UK businesses lose £12 billion a year through poor customer experience
New research from cloud contact centre vendor NewVoiceMedia reveals that UK companies deemed to have poor customer service are losing approximately £12 billion a year....
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