Partnering with us
Why Partner with NewVoiceMedia?
Simply put, because nobody knows hosted telephony better than NVM. Nowhere else will you find a vendor with a more complete set of richly featured offerings. Or a vendor with the kind of experience that spells the difference between a successful implementation and a costly failure.
NewVoiceMedia not only has the convergent technology, the open infrastructure, and the specialised application knowledge – we’ve also got the programs to help you succeed along with us. Our emphasis is win-win, hitting the market fast, and delivering solutions that deliver sustainable customer value.
NVM’s innovative architecture allows CTI enabled telephony functionality to be re-sold under a hosted model by a wide range of network and application providers (including traditional telcos, mobile operators, ISPs) as well as CRM and data mining software vendors. Move to added-value sales models and be embedded inside your customer process!
Channel partner Return-on-Investment
NVM has modelled the financial benefit to be derived by a traditional telco channel partner, providing a hosted call centre as well as the associated non-geographic access numbers and internet connectivity. Bearing in mind that the NVM solution mean that the partner makes no capital investment, this model shows a net present value of offering the service over a five year period of US$25m. Furthermore the project shows a profit and net cash inflow even in Year One.
Channel partner benefits
- Retain and build new customer bases by offering powerful hosted voice applications
- Move up the value chain by delivering strong business benefits to your customers – become embedded in their processes
- Our modular system enables rapid tuning of custom applications for targeted vertical markets
- Predictable revenue streams
- Multi-tenant hosted platform with carrier-level softswitching, non-blocking architecture,
- Resilient platform with 24/7 support
- State-of-the-art voice applications with Dynamic CTI, Web 2.0 functionality, CCXML & VoiceXML compliance with extended instruction sets
- New customers can be enabled in hours
Partnering modelsWe offer a flexible approach to partnering: one that starts with simple referrer models where the partner finds a lead and NewVoiceMedia does the rest; to models where the partner embeds our solutions into their products and goes to market with them branded in their own corporate style. Financial incentives vary between a flat finder’s fee to revenue sharing commercial models, but our preference is a tight long-term relationship.
Partner support
NewVoiceMedia has established training programs for partner sales and support staff – we’ll teach you how go market: identify ‘low hanging fruit’, how to approach a given market, how to position against alternative solutions, how to win. We produce the marketing collateral for chosen vertical markets to reinforce the messages and help you to sell more effectively