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Partners

NewVoiceMedia looks for win-win partnerships with leading companies that complement our services, technology and sales process.

Reseller partners


BT resells ContactWorld to large corporations such as The Royal Mail.	China Telecom (Europe) signed a partnership with NewVoiceMedia in October 2009.	Cable and Wireless resells our conferencing service

Sword resells ContactWorld as part of a wider ranging solution that usually involves business process integration.	Metavante resells our PIN-over-Phone service to third-party card issuers.

Technology Partners


Our ContactWorld platform is available embedded in salesforce.com.	Informavores helps anyone to build scripts, processes and guides that include sophisticated business rules. Apps include call centre scripting and technical support troubleshooting.	Aurix provides the speech analytics engine used in ContactWorld.

SWORD Group delivers high value business applications to organisations across regulated industries. Sword is the largest Google Enterprise Partner.	Astadia is the global leader in technology-enabled business consulting, focused on Cloud Computing and SaaS technologies. It is the top salesforce.com partner by many metrics.

Network Partners


BT carry traffic as well as resell our solution.		Most of our hosting is performed in various C&W centres.		One of our nodes is hosted by nplusone

Homeworking
NewVoiceMedia does not provide the agents/supervisors.

Instead, we work with partners that use our ContactWorld service...

Maygenta has over
25 years experience
delivering customer
service campaigns
for blue chips, multi-
nationals, charities and mid-size companies.

Audio files
NewVoiceMedia can provide professionally
recorded in-queue messages
that combine music and your choice of voice artist.

Since 1996 Premier Business
Audio has established itself as the leading European
supplier of Call Centre
Audio.

Partnering with NewVoiceMedia