Removing card payment fraud from your contact centre
Hours of marketing and sales effort can go into getting the customer to the point where they are ready to make a purchase. The last thing you want to do is have to turn that customer away because you don't have the ability to take PCI compliant card payments.
NewVoiceMedia delivers a PCI-DSS Level 1 compliant solution. This not only means we support any merchant requiring PCI services, but we are externally audited every year, rather than just completing a self-assessment. Therefore taking the payment element of any PCI certification out of scope of your contact centre environment.