Reporting and statistics

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ContactWorld and Salesforce work together to provide deep insight into your contact centre operations. Providing a wealth of activity data across your service department, the next challenge is making the most of it all. 

Watch our demo on reporting and statistics to see how:

  • You can easily create custom dashboards to see just the information you need
  • Using the advanced reporting capabilities you can bring in highly detailed information simply
  • ContactWorld and Salesforce work together to give you a real view of performance

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