http://www.newvoicemedia.com Corporate News http://www.newvoicemedia.com/eden_notion.aspx NewVoiceMedia has raised £4m in venture capital funding from Eden Ventures and Notion Capital, demonstrating a strong business model despite the economic climate. http://www.newvoicemedia.com/elephants.aspx The charity Elephant Family, dedicated to saving Asian elephants from extinction and abuse, is working with NewVoiceMedia to improve the way in which it handles calls from donors. http://www.newvoicemedia.com/march2010.aspx NewVoiceMedia will be running three events in Birmingham, Manchester and Southampton in March. Meet the team, see something new, network with others. Join us! http://www.newvoicemedia.com/three.aspx NewVoiceMedia has appointed three new executives as part of its bid for continued growth and development. http://www.newvoicemedia.com/snow2010.aspx In December and January much of the UK ground to halt in the snow, but ContactWorld users were able to switch to homeworking mode and kept on working... http://www.newvoicemedia.com/referral2010.aspx If you provide NewVoiceMedia with a lead that turns into business you can claim 10% of the first year's agent's and supervisor's charges... http://www.newvoicemedia.com/ctenews.aspx NewVoiceMedia has signed an agreement with China Telecom (Europe) enabling the World's largest Telco promote the NewVoiceMedia Hosted Contact Centre Solution, ContactWorld, across Europe... http://www.newvoicemedia.com/fgnews.aspx NewVoiceMedia today announced the appointment of Fergus Gloster, former senior VP of corporate sales and a founding director of salesforce.com Europe [NYSE:CRM], as Non-Executive Director. http://www.newvoicemedia.com/sfdcpr.aspx NewVoiceMedia has embedded its Hosted Contact Centre inside salesforce.com... http://www.newvoicemedia.com/ccenews.aspx We demonstrated the latest features of the ContactWorld platform...including a salesforce.com integration. http://www.newvoicemedia.com/ianfulton.aspx NewVoiceMedia has announced the appointment of Ian Fulton as Advisor. Ian was the Finance Director of Skype from pre-revenue until after its sale to eBay... http://www.newvoicemedia.com/pci_dss_certification.aspx NewVoiceMedia has passed the final stages of becoming PCI-DSS Compliant with the issuing of the certificate by the Qualified Security Assessor (QSA). It means that any contact centre wanting to become compliant themselves can use the NewVoiceMedia mid-call IVR solution to take card payments and just check a box in a self-assessment questionnaire to cut months of work and typically well over £20,000 in costs. We have achieved Service Provider Level 1, the highest grade... http://www.newvoicemedia.com/wokingham_direct.aspx Wokingham Borough Council has adopted a Hosted Contact Centre solution from Hampshire-based NewVoiceMedia that should save council tax payers £000s in the future. The new call centre infrastructure replaces the traditional expensive hardware technology with a system that is based over the Internet. It will initially route callers to eight different specialist agent groups within the council’s “Wokingham Direct” contact centre initiative...