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CloudFestWith the countdown to ‘doors open’ fast approaching, CloudFest is shaping up to be fantastic. Held at St Paul’s Conference Centre in the heart of London, this year’s event will be packed full of insight and innovation. On December 6, we are offering you the chance to discover everything you need to know about getting closer to your customers by combining the power of Salesforce and NewVoiceMedia. Here are the top five reasons why you can’t afford to miss out on the action.

1. CloudFest provides a springboard for a successful 2017

CloudFest’s selection of keynote speakers and workshop tutors have been hand-picked because they are among the best of the best at what they do. As thought leaders in their industries, they will be on-hand to deliver the freshest insight and expertise. Not only will you benefit from invaluable first-hand learning, but you can share the knowledge gleaned with your team to help set the foundations for a successful 2017.

2. Our keynote speakers will inspire you

Two inspiring minds will be sharing tips and tricks on how to implement better customer engagement and retention tactics within your business. Chris Ciauri, from Salesforce, has over 20 years’ experience scaling high-growth operations across Europe, the Americas and Asia-Pacific. And Martin Hill-Wilson, founder of Brainfood Consulting, has a long and accomplished track record of delivering inspirational keynotes on customer engagement strategy and implementation.

3. You will learn how to sell more

The art of the sale only comes naturally to the select few. That’s why we’ve put a lot of time and effort to ensure our sales theatre is fully loaded with expert-led sessions from practiced and successful sales leaders. You’ll have the chance to learn from leading thinkers in businesses such as The Bridge Group, Salesforce and AA-ISP, before soaking up a lively panel discussion on how to sell more.

4. You will learn how to serve your customers better

Customer service is now one of the key differentiators for companies that want to stand out in a crowded market. To arm you with the actionable insights you need to succeed, our service theatre features a top selection of industry brains turning educators for the day. You’ll be able to choose from expert led-sessions by motivational speakers such as Sinead Croke, customer experience director at DPD, and Graham Hoskins, a customer service expert and motivational speaker.

5. You’ll make connections that could help your business grow

High quality peer-to-peer connections don’t just happen without you making an effort. Once our jam-packed schedule comes to an end, you will enjoy the ideal environment for networking with like-minded professionals at our closing reception. In the past, many attendees to our events have formed mutually beneficial relationships that have helped their businesses grow. We’re expecting CloudFest 2016 to be no different.

So there you have it: five reasons why you can’t afford to miss out on this insight-packed event. For more information, head on over to the official CloudFest page, where you can register for tickets today.

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About Nicola Brookes

Nicola is corporate communications director at NewVoiceMedia. She will mostly blog about customer service, industry news, events and company updates. Follow Nicola on Twitter at

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