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This week, we’re excited to be exhibiting at ACCE 2013! Presented by ICMI, ACCE is a premier global gathering for the contact centre industry and an essential forum for networking and sharing of proven best practices.

Held in Seattle, WA, the event is in its tenth year, and promises to help contact centre professionals improve their centre’s performance, enhance operations and properly select and implement technology.

NewVoiceMedia will be helping attendees find out how to benefit from fast, flexible and cost-effective access to contact centre capabilities – and we’ll be showcasing our new solution ‘ContactWorld for Sales and Marketing’.

Integrating seamlessly with Salesforce, it offers complete visibility of all sales activity as customer data is turned into customer insight, driving sales effectiveness.

Find us at stand 529 and we may even have a few other surprises for you!

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About Nicola Brookes

Nicola is corporate communications director at NewVoiceMedia. She will mostly blog about customer service, industry news, events and company updates. Follow Nicola on Twitter at

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