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On the back of a year which saw £937 million injected into 260 UK and Irish technology companies, GrowthBusiness has announced the largest investments of 2013. And we’re pleased to see that NewVoiceMedia made the top ten, in eighth place!

Figures from Ascendant Corporate Finance show that just ten funding rounds of £15 million and over were closed. NewVoiceMedia closed two substantial rounds; most recently in September when we secured $35m funding, led by top cloud investor Bessemer Venture Partners (BVP) and joined by existing shareholders Highland Capital Partners Europe, Eden Ventures and Notion Capital. The Series C round of funding brought our total investment to over $50m.

BVP invests in early-stage, hyper-growth start-ups, and believes cloud computing is the most significant trend in the software industry of the decade. Just as importantly, they share our commitment to our mission as we continue to innovate ahead of the competition and outpace the market by 200% each year.

Since September we have accelerated our expansion throughout the US, with new offices in New York, and strengthened our sales, marketing and professional services capability in the region. And we continue to do so. Our true cloud technology makes the customer contact centre capability accessible for businesses of all sizes, and the growth opportunities in the US are huge.

It really is an exciting time to be involved in the contact centre industry as it transitions rapidly to the cloud. We’re proud that our suite of true cloud, multi-tenant contact centre solutions has been built entirely in-house and is driving an evolution in customer services.

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About Jonathan Gale

Jonathan is the Chief Executive Officer at NewVoiceMedia. He has previously held senior roles at Mimecast, MessageLabs and BT. In his blog Jonathan will give his own perspective on the use of cloud-based technology for businesses and call centres. Outside of work Jonathan is an accomplished triathlete and competes in the MSA National Historic Rally Championship.

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