Convo issue 1
We are proud to announce that NewVoiceMedia has agreed to become part of Vonage.
Today, I am incredibly excited to announce that NewVoiceMedia has agreed to be acquired by Vonage.
By Dennis Fois - 20th September 2018
The key to building an army of sales winners lies in providing your reps with the tools to make every conversation with potential prospects as positive and productive as possible.
By Olivier Gachot - 18th September 2018
AI innovations are bringing exciting opportunities for brands to transform their customer experience. Here are some trends you can expect to see at this year's Dreamforce.
By Ashley Unitt - 12th September 2018
As a proud sponsor of Dreamforce for the 6th consecutive year, NewVoiceMedia has been busy putting together an agenda of activities for Trailblazers. Here’s what we have planned.
By Allison Wilson - 5th September 2018
An angry customer is two or three times more likely to leave a negative review, and 80% of customers will steer clear of a business with negative reviews. Getting it wrong may even earn you some really bad press. Getting it right isn’t easy, but it’s not impossible either. So how do you keep customers happy?
By Edmund Ovington - 3rd September 2018
ADS CEO Anthony Royer recently sat down with NVM CEO Dennis Fois for a discussion about the how the ADS Customer Solutions Specialists are making every conversation great.
By Allison Wilson - 31st August 2018
If you do it right, attending Dreamforce can transform your career, your business, or both. We asked some of our favorite thought leaders their top networking tips. Here's what they said.
By Allison Wilson - 28th August 2018
Here are some dos and don’ts that will help you develop a game plan to maximize your Dreamforce experience.
By Chris Bucholtz - 22nd August 2018
Perhaps the most essential element of providing great customer service is to have great customer-facing employees. And to have the best, you need to make sure you’re picking the best of the best.
By Micah Solomon - 14th August 2018
Watch our video on how to deliver a personalized, emotive experience.
By John Eng - 9th August 2018