Our work with Brightpearl

NewVoiceMedia is helping us provide outstanding customer service to our customers. Call handling activities now seamlessly integrate with Salesforce®, enabling us to identify callers, prioritise calls and deliver a completely personalised, world-class customer experience. Furthermore, as ContactWorld is based in the cloud, staff are able to work remotely; whether at home or in different countries. We currently have agents in the UK and US, all logging on to the same system.

Sell more. Serve better. Grow faster

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Talk to us +44 207 785 8888