VONAGE POSITIONED AS A LEADER IN GARTNER MAGIC QUADRANT FOR CONTACT CENTRE AS A SERVICE (CCAAS), WESTERN EUROPE
…a great new contact centre and highly motivated customer engagement team
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Positive Lending Solutions achieves 100% growth year-on-year through Salesforce and ContactWorld from NewVoiceMedia, thanks to deeper insight, a more effective sales team and personalised customer service
"... we achieved well over a billion dollars in sales with the inside sales team accounting for a significant portion of the business."
Paysafe’s new global customer support centre achieves 20% efficiency uplift with NewVoiceMedia
NewVoiceMedia and Salesforce have completely transformed the way we are able to help our clients
Our growth has come from identifying the right companies to call and contacting them in a proactive way.
NewVoiceMedia’s technology does everything we want and more. The integration with Salesforce is seamless
Substantial cost savings and ensuring sustainable business growth
Their impressive 95% overall customer satisfaction rate is a testament to their success.
…extra granularity … as standard.
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