1-99 Employees

Positive Lending Solutions achieves 100% growth year-on-year through Salesforce and ContactWorld from NewVoiceMedia, thanks to deeper insight, a more effective sales team and personalised customer service

NewVoiceMedia and Salesforce have completely transformed the way we are able to help our clients

All of a sudden you have a bunch of numbers and metrics, that you can give to your agent managers, which will improve decision making across the whole business

because of NewVoiceMedia our new recruits are speaking our language on day three.

It still surprises people on the other end of the phone when we know who they are before they even begin talking

NewVoiceMedia’s technology does everything we want and more. The integration with Salesforce is seamless

We are set to quadruple our customer base so doing things in an unstructured way wouldn't work

NewVoiceMedia’s ContactWorld solution has been an absolute game-changer for the growth of our sales floor

Answering 80% of incoming calls within 20 seconds