VONAGE POSITIONED AS A LEADER IN GARTNER MAGIC QUADRANT FOR CONTACT CENTRE AS A SERVICE (CCAAS), WESTERN EUROPE
…a great new contact centre and highly motivated customer engagement team
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Over 85% of cases are resolved within the same week.
NewVoiceMedia has saved each of our teams up to four hours a day.
Their impressive 95% overall customer satisfaction rate is a testament to their success.
...enabling JustGiving to grow its services globally.
…an absolute life-saver!
"A game-changing increase in fundraising of 225%"
Live statistics, flexibility and self-management are all now possible
...providing applicants with a fast and personalised response.
...out-of-the-box integration to Salesforce® and infinite scalability of the cloud.
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