We see the contact center at the heart of customer experience. It’s your front-line teams that deliver strong, emotional connections with your prospects and customers. This is how you win in the Age of Customer Experience
Our mission is to help
We don’t believe that people want companies to disrupt: they want us to help. That’s why our sole purpose is to help businesses help people, one conversation at a time.
Unparalleled integration with Salesforce
Let your people and your data work together. NVM offers the deepest Salesforce integration available, for intelligent, efficient analysis that will boost your ROI on Salesforce and CTI.
You can rely on us
With a true cloud environment and proven 99.999% platform availability, NVM has outstanding reliability. Experience total flexibility, scalability and reliability, wherever your calls are made. We test our systems constantly, and publish the results for all to see.
Trusted around the world since 2011
We’ve been helping over 700 customers, across six continents, for years. They’ve used NVM to dramatically improve their sales and create customer experiences that have set them apart.
LEADERS IN OUR FIELD
The Gartner Magic Quadrant report on Contact Center as a Service found NVM to be a leader for Western Europe. Find out why.
Unleash the power of voice
Knowing that they’ve been heard has the power to make people feel great. That’s why we’ve over-invested in voice infrastructure to make every conversation crystal clear. Have great conversations everywhere, around the world.