Nothing says freedom quite like a full tank of gas and the open road ahead. But when your car breaks down, that sense of freedom can quickly turn from independence to inconvenience -- or even disaster -- if you’re not equipped to fix what’s broken. That’s why Allied Dispatch Solutions has made it their mission to bail out the road’s broken- down, flat-tired, and hopelessly stranded drivers in times of need. Allied Dispatch turned to NewVoiceMedia to overhaul their call center software. NewVoiceMedia has transformed the way Allied Dispatch manages their call center by integrating with Salesforce, giving the team more control of their own data and delivering the most accurate real-time analytics possible. With NewVoiceMedia, now the Allied Dispatch team can count on cloud-based telephony, taking their call reliability into the 21st century.

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