Positive Lending Solutions achieves 100% growth year-on-year through Salesforce and ContactWorld from NewVoiceMedia, thanks to deeper insight, a more effective sales team and personalized customer service
"... we achieved well over a billion dollars in sales with the inside sales team accounting for a significant portion of the business."
All of a sudden you have a bunch of numbers and metrics, that you can give to your agent managers, which will improve decision making across the whole business
Our growth has come from identifying the right companies to call and contacting them in a proactive way.
We do everything in Salesforce, including all our reporting, so it was crucial for us to have a system which integrates perfectly