NewVoiceMedia and Salesforce have completely transformed the way we are able to help our clients
All of a sudden you have a bunch of numbers and metrics, that you can give to your agent managers, which will improve decision making across the whole business
It’s been easy to onboard our reps and the productivity benefits are significant.
Our growth has come from identifying the right companies to call and contacting them in a proactive way.
because of NewVoiceMedia our new recruits are speaking our language on day three.
We do everything in Salesforce, including all our reporting, so it was crucial for us to have a system which integrates perfectly
NewVoiceMedia’s ContactWorld solution has been an absolute game-changer for the growth of our sales floor
NewVoiceMedia offers everything we need
Their impressive 95% overall customer satisfaction rate is a testament to their success.