Our work with Security Benefit

Security Benefit Life Insurance Company (“Security Benefit”) is an insurance leader in the U.S. retirement market. Founded in 1892 the company has stayed true to its core competencies: product innovation, investment expertise, state-of- the-art business processing and a unique distribution strategy.

Kurt Auleta, Senior Vice President of Distribution Operations, joined the company six years ago and was tasked with delivering a new age distribution model to help accelerate the business forward. His mandate was to develop and implement an efficient web based e-wholesaling inside sales capability focused on expanding sales, increasing market share and enhancing the client experience.

Two years ago the inside sales team hit a plateau regarding revenue related activities. As a result Kurt began the search for a sales tool that could assist with boosting the sales teams’ ranked sales desk productivity, ultimately connecting with NewVoiceMedia.

Since using NewVoiceMedia's ContactWorld for Sales, Security Benefit has seen the following benefits:

  • 46% improvement in outbound call volume
  • $1 billion in new product sales
  • 3rd ranked sales desk in the industry
There continues to be a significant shift from relying on field based sales personnel to home office based sales professionals. Using new technology, we’ve developed a high touch sales model that enables us to customise our interaction with financial advisors, increasing our capacity to establish and maintain relationships.
Talk to us 1 (855) 534 - 2888