THE PRACTITIONER’S GUIDE TO CX IN THE CONTACT CENTRE
…a great new contact centre and highly motivated customer engagement team
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Paysafe’s new global customer support centre achieves 20% efficiency uplift with NewVoiceMedia
…increasing productivity, enhancing reputation and driving down costs
...a robust platform providing the business with a granular level of reporting
...a real strategic edge in this highly competitive market.
...resolving queries effectively and taking payments with no delay.
…delighted with the results.
…shaving an average of 15 seconds off each of the 124K calls
…everything we need so that we can best respond to and engage with our community
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