Join NewVoiceMedia at the Etihad and see how we can empower your conversations.

11am - 12 noon – Tour of the Manchester City Contact Centre. See how Manchester City manage multi-channel communications with NewVoiceMedia and Salesforce

12 - 1pm - Lunch

1pm – 1:30pm – Introduction and welcome from Oliver Williams at Salesforce

1:30 -4pm - Round Table Discussions. Key Topics:

  • The changing landscape of fan engagement and how sports clubs are adapting to how supporters communicate with them
  • Hospitality: How sports clubs are driving revenue with Corporate Hospitality and driving a personalised experience for VIP supporters
  • GDPR: Open forum how clubs across the country have changed their data practices

4pm - 7pm - Drinks / Stadium Tour

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Talk to us 1 (855) 534 - 2888