Your customers expect exceptional service across any device or platform, they no longer expect to be limited to telephone service. They want seamless omni-channel service and they expect multiple options to contact us.

Join Darren Smith, SVP Sales Engineering as he walks you through:

  • How any contact on any channel is treated effortlessly
  • How NVM and Salesforce work together handling omni-channel support queries
  • How¬†NVM works with agent presence to deliver¬†chat-bot services
  • How Conversation Analyzer, our speech analytics solution, can be used give rapid access to every call's insights

The duration of the webinar will be around 30 minutes.

Register here

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