By 2020, customer experience will overtake price and product as the key brand differentiator. Businesses need to FOCUS ON CUSTOMER EXPERIENCE in order to survive as we operate in this "Experience Economy". With customers looking for a great experience and willing to choose to engage with companies that deliver personalized experiences, many organizations are challenged with how they transform to meet this new demand.
Our panel will discuss how technology has helped to transform, to focus on, and provide an exceptional customer experience. You’ll walk away with key insights and advice to either start your journey, or continue to succeed in the “Experience Economy”.
Omni Hotel Dallas
555 S Lamar St, Dallas, TX 75202
Date: August 15th, 2019
7:00-7:30 am: Registration, attendees arrive, breakfast is served
7:30-8:00 am: Kickoff
8:00 -8:30 am: Panel and questions
8:30-9:00 am- Birds of a Feather - “Meet the Experts” for Service Cloud, Each team will have a separate table
Secure your spot today!
*Your contact information, including email, may be shared with the sponsors of this event for the purpose of following up on your interests.