Join Salesforce, Coveo, NewVoiceMedia and our customers for an invite only Service Executive Breakfast prior to the Salesforce World Tour New York.

We will be hosting a panel discussion on AI/Chatbots: Separating the Customer Experience Hype from Reality followed by a Birds of a Feather networking session with service leaders.

AI, Chatbots, Omni-Channel, and Analytics are all the rage. If you’re embarking on initiatives to transform your contact center and deliver on the customer experience promise, you’ll want to separate the hype from reality. Our panel will discuss how Omni-Channel, AI/chatbot, and Analytics solutions can help you transform your contact center and drive real results. You’ll walk away with key insights and practical advice to succeed with your customer experience plans.

Location: 
Yotel 570 10th Ave, New York, NY 10036

Date: December 13th, 2018

Agenda:

  • 7:00-7:30 am: Registration, attendees arrive, breakfast is served
  • 7:30-7:40 am: Kickoff
  • 7:40-8:30 am: Panel and questions
  • 8:30-9:00 am- Birds of a Feather networking & head to World Tour New York

NewVoiceMedia. Make every conversation great.  

Coveo is dedicated to helping organizations deliver more personalized experiences, by ensuring every customer, partner and employee has contextually relevant information at every interaction.

Space is limited reserve your spot today!

 

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