The annual Customer Sales and Service World Awards program, with active participation from a broad spectrum of industry voices, encompasses the world’s best in sales and service or contact center individuals, teams, departments and achievements. The NVM Platform received a gold award in the Cloud Computing/SaaS Product or Service for Contact Center category.
NVM’s global cloud telephony platform is an intelligent, multi-tenant contact center and inside sales solution that joins up all communications channels and plugs straight into an organization’s CRM software for full access to hard-won data. With a true cloud environment and proven 99.999% platform availability, NVM ensures complete flexibility, scalability and reliability.
“We are honored to be recognized as gold Customer Sales and Service World Award winner,” says John Eng, Chief Marketing Officer at NewVoiceMedia. “Our cloud contact center platform is helping companies worldwide transform their sales performance and deliver a more emotive customer experience, and this achievement underscores our commitment to help businesses looking to improve and compete on customer experience.”