The awards, presented by global, integrated media company TMC and INTERNET TELEPHONY Magazine, recognize the most innovative and highest quality IP communications brought to market or updated in the past year.
“It gives me great pleasure to recognize NewVoiceMedia with a 2018 Product of the Year Award for its commitment to excellence and innovation,” said Rich Tehrani, CEO of TMC. “In the opinion of our distinguished judges, the NVM Platform has proven to be among the best communications and technology solutions available on the market. I look forward to continued innovation from NewVoiceMedia.
NVM’s global cloud telephony platform is an intelligent, multi-tenant contact center and inside sales solution that joins up all communications channels and plugs straight into an organization’s CRM software for full access to hard-won data. With a true cloud environment and proven 99.999% platform availability, NVM ensures complete flexibility, scalability and reliability.
“We are honored that our solution has been recognized as one of the best of the year,” says John Eng, Chief Marketing Officer at NewVoiceMedia. “The award-winning NewVoiceMedia cloud contact center platform is helping companies worldwide transform their sales performance and deliver a more emotive customer experience, and this achievement underscores our commitment to help businesses looking to improve and compete on customer experience.”