IT Needs Features
Click-to-dial & Telephony
Make it easy for Salesforce users to call customers using click-to-dial from within Salesforce, while integrating the telephony with your existing PBX or use WebRTC to call.
Single global call plan
Use a single global call plan to distribute your calls globally, consolidating administration and reporting, saving time and delivering insight into how the operation is performing both as a whole, and at a regional level. All this while maintaining the crystal-clear quality that you need to provide the experience your customers expect.
NewVoiceMedia provides crystal-clear voice quality with 99.999% platform reliability backed by cloud-based disaster recovery. We are carrier redundant with multiple carrier, MPLS and IP partners across the globe