THE IMPORTANCE OF CLOUD CONTACT CENTER

Understand why the cloud contact center is so important to Salesforce users? Make every conversation great with NVM.

The Advanced guide to Salesforce Telephony Integration

Read the guide

IT Needs Features

Click-to-dial & Telephony

Make it easy for Salesforce users to call customers using click-to-dial from within Salesforce, while integrating the telephony with your existing PBX or use WebRTC to call.

Single global call plan

Use a single global call plan to distribute your calls globally, consolidating administration and reporting, saving time and delivering insight into how the operation is performing both as a whole, and at a regional level. All this while maintaining the crystal-clear quality that you need to provide the experience your customers expect.

Reliable, globally

NewVoiceMedia provides crystal-clear voice quality with 99.999% platform reliability backed by cloud-based disaster recovery. We are carrier redundant with multiple carrier, MPLS and IP partners across the globe

Talk to us 1 (855) 534 - 2888