Review contact center metrics within your Salesforce reports

Dashboards

Omni-Channel Dashboard Features

Omni-Channel consistency

Keep a close eye on effectiveness across all channels since all channel activity is automatically and consistently logged into Salesforce.

Any Way You Like It

Receive your real-time insights in customizable dashboards, wallboards, & reports. No need to wait on IT to make your reports.

KPIs in Salesforce

Access the most comprehensive set of contact center metrics within your Salesforce reporting solution.

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