CORE CAPABILITIES

CORE CAPABILITIES

EXPRESS

ESSENTIALS

PREMIUM

Salesforce Integration

IVR, ACD, Call Routing

Click-to-dial

Screen-pops

Call recordings

Global Voice Assurance

Supervisor Portal

Realtime dashboards

Skills-based Routing

Flexible Outbound CLID

Supervisor Monitoring

Dynamic Routing

Dialers*

Statistics API

Post-Call Surveys

SLA-based Routing

Omni-Channel

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