The PCI DSS is an information security standard that protects the private credit card information of consumers. Standards include:

  • Building and maintaining a secure network
  • Protecting cardholder data
  • Maintaining a vulnerability management program
  • Regularly monitoring and testing networks
  • Implementing strong access control measures
  • Maintaining a company-wide information security policy

Credit card security breaches are common enough to warrant customers’ anxiety about privacy and the vulnerability of their funds. If your consumers are nervous about your security measures, then they are less likely to purchase your goods and services. NewVoiceMedia’s technology can help you comply with PCI DSS standards.

Using NewVoiceMedia’s PCI DSS solution, you can easily process credit card information over the phone, and do so in a manner that is PCI DSS compliant. It's easy for your customers and protective of their personal financial information.

SixPackAbs Secures Payments with PCI Compliant Solution

Six Pack Abs generates thousands of leads from its extensive reach and internet marketing. In the beginning, Dan Rose, CEO, would use his cell phone to follow up on those leads but soon realised the business needed something special if it was going to keep up with its growing demand.

PCI Compliance Features

Compliance friendly

Minimal effort to achieve PCI Compliance with all payment provides, while avoiding the expense and effort of developing your own integrated solution.

Customer friendly

The customer enters the card details via a telephone keypad, which are masked as a monotone beeps and appear as astricks in the agent console, preventing the details from reaching the contact center.

Agent friendly

Agents remain within Salesforce while speaking with the customer and monitoring their progress while being shielded from the customer's credit card details.

Credit Card Provider friendly

When the agent selects the “Process Transaction” button in our soltuion, the transaction is sent to the payment provider. No cardholder data enters your environment.

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