Telephony for ContactWorld
Gone are the days when contact centers required acres of server racks, switches, routers and computers. The cloud is providing all of the functionality delivered from these technologies and opening the door to advanced call features to anywhere with an internet connection. Now you can focus on making the effortless connections your business needs.
You can achieve:
- Global call plans for follow-the-sun routing and a global or local view of performance
- Remove CAP-EX expenditure and switch to a pay-as-you-go model
- True flexibility to scale as you grow
- Rapid deployment to deliver value back to the business immediately
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