WebRTC effectively enables a web browser to become your phone, allowing you to make and receive calls through your computer very cheaply. ContactWorld integrates WebRTC technology with your Salesforce data, meaning all you need to operate is a decent web connection and a computer.
Watch our demo on taking inbound WebRTC calls to see:
- How easy it is to set up WebRTC with ContactWorld
- How the experience for the customer is exactly the same
- How customers are taking advantage of cutting edge technology