The sales profession is changing rapidly, and technology has paved new paths for buying and selling goods and services. Companies want new ways of automating monotonous and time-consuming sales administrative functions, such as call logging, so that sales teams can focus more on selling.
But our research shows that most companies are still operating with minimal automation technology. Specifically, phone systems are neglecting elements of automation within the CRM platform.
Download this research to find out:
- Why sales teams are losing as much as 6 and a half weeks a year to administrative tasks
- Which supporting technologies are most utilized
- Why telephony is an underrepresented channel of profit
