As the world moves towards smart products and an increasingly connected world, organisations will be faced more and more with support requests initiated by machines and devices. ContactWorld and Salesforce can help you accommodate these requests allowing you to provide exceptional service for smart devices.
What our demo on the Internet of Things and ContactWorld to see:
- How you can proactively service your customers
- How devices can create cases in Salesforce and trigger support
- Why ContactWorld and Salesforce are ready to handle the Internet of Things