Happy customers become loyal customers. Join industry experts from Salesforce, Bluewolf, an IBM Company, and NewVoiceMedia and learn how you can create loyal customers for life. We’ll discuss how to integrate your phone, email, chat, AI, SMS and Social media channels for a full omni-channel experience that customers desire.
- Sarah Patterson, SVP Service Cloud, Salesforce
- Bob Furniss, VP of Global Service Cloud Practice, Bluewolf
- Wyndam Hudson, VP of Product Management, Sales and Service at NewVoiceMedia
- Andrew Ko, Strategic Account Executive, Salesforce – Moderator