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Operational
  • Cloud 11 - UK & Europe

    Inbound Voice Interactions Operational
    Outbound Voice Interactions Operational
    ContactPad Operational
    NVM Platform Supervisor & Admin Operational
    Connect (Dialer) Operational
    Omnichannel Interactions Operational
    Motivate & Inspire Operational
    Workforce Management (WFM) Operational
    APIs Operational
    WebRTC Operational
    Statistics / Reporting Operational
    Conversation Analyzer Operational
    PCI Payments Operational
    SMS Operational
    Salesforce.com Integration Operational
    ZenDesk Integration Operational
    ServiceNow Integration Operational
    Zoho Integration Operational
    SAP Integration Operational
    Hosted IP PBX Operational
    Online Documentation (docs.newvoicemedia.com) Operational
    Community Hub Operational
  • Cloud 8 - UK & Europe

    Inbound Voice Interactions Operational
    Outbound Voice Interactions Operational
    ContactPad Operational
    NVM Platform Supervisor & Admin Operational
    Connect (Dialer) Operational
    Omnichannel Interactions Operational
    Motivate & Inspire Operational
    Workforce Management (WFM) Operational
    APIs Operational
    WebRTC Operational
    Statistics / Reporting Operational
    Conversation Analyzer Operational
    PCI Payments Operational
    SMS Operational
    Salesforce.com Integration Operational
    ZenDesk Integration Operational
    ServiceNow Integration Operational
    Zoho Integration Operational
    SAP Integration Operational
    Hosted IP PBX Operational
    Online Documentation (docs.newvoicemedia.com) Operational
    Community Hub Operational
Past incidents

Platform Availability

Service CLOUD 11 CLOUD 8
Last Month 100.000% 100.000%
Last Three Months 100.000% 100.000%
Last 12 Months 99.957% 99.996%
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