NewVoiceMedia, a leading global provider of cloud technology which helps businesses sell more, serve better and grow faster, has ranked among the London Stock Exchange Group’s ‘1,000 Companies to Inspire Britain 2016’, an index of the UK’s most exciting and dynamic businesses, for the second consecutive year.
The third edition of the report profiles a cross-section of the economy, celebrating some of the fastest-growing enterprises in the UK. The 1,000 businesses listed have, on average, grown their revenue by 50 percent over the past four years and outperformed their sector peers. Just 25 percent of the companies listed were featured last year. NewVoiceMedia is outperforming the rapidly expanding cloud customer contact market fivefold¹. A 20 million contact centre seat market is expected globally by 2020, with upwards of 30 percent cloud penetration, and last year, the company grew its international new business by 528 percent, while continuing to expand its UK base.
The announcement follows the company being named a top 25 hottest, fast-growing start-up in Europe by independent media firm Informilo, as identified by some of the most active investors in the sector who nominated and evaluated businesses outside their own portfolios. NewVoiceMedia was also selected as one of the UK’s top 50 growth-stage technology companies to join Tech City’s ‘Future Fifty Class of 2016’, and was listed in the Sunday Times Hiscox Tech Track 100 in recognition of its global expansion and innovative technology. The company now serves more than 500 customers, spanning 128 countries and six continents, including Canadian Cancer Society, JustGiving, Lumesse, MobileIron, TNT and Wowcher.
“We are delighted to be recognised as one of Britain’s most inspiring and high-growth businesses for a second consecutive year”, said Jonathan Gale, CEO of NewVoiceMedia. “We recently celebrated another year of incredible growth and continue to drive innovation that will transform the way organisations connect with their customers worldwide. Our rapid acceleration, together with our innovative technology, is helping us to attract the highest calibre people around the world who are dedicated to making our cloud capabilities best-in-class. We’re honoured to be formally recognised by London Stock Exchange and look forward to continuing our growth trajectory ahead of the market”.
Xavier Rolet, CEO of the London Stock Exchange Group, commented, “Our unique methodology reveals once again a community of UK businesses richer and more varied than we believe ever identified in any other exercise of this type. We want particularly to shine a light on the companies variously identified as ‘gazelles’, ‘the vital six percent’ or ‘scale-ups,’ which have a remarkably disproportionate impact on UK national economic output. As the CBI recently confirmed, 3,000 scale-up medium-sized businesses contributed £59bn to the UK economy between 2010 and 2013, effectively making the crucial difference between recession and recovery. To put it another way, just a one percent increase in the number of high-growth businesses would create 230,000 new jobs and add £38bn or two percent to UK GDP”.
Chancellor of the Exchequer The RT Hon George Osborne MP, commented, “This year’s list of 1,000 Companies to Inspire Britain is truly remarkable. The businesses and entrepreneurs in the report are a fantastic illustration of the UK’s pioneering, entrepreneurial spirit and our nation’s capacity to produce world-class innovation. It is my pleasure to congratulate all the companies featured and London Stock Exchange Group for all it does to support dynamic UK businesses up and down the country, as they grow and seek to achieve scale. UK high-growth businesses are leading the charge in rebuilding our economy. These companies are the backbone of the British economy. They create high-quality, well paid jobs, innovate and drive economic growth”.
¹ Based on the June 6, 2012 Market Trends: Contact Center as a Service, North America, 2012 research compiled by analysts Daniel O'Connell and Drew Kraus of Gartner, Inc., “The North America contact center as a service market is projected to experience a compound annual growth rate of 17.8% through 2016”.