The Advanced Guide to Salesforce Telephony Integration
NewVoiceMedia has been positioned by Gartner, Inc. in the Leaders quadrant of the Magic Quadrant for Contact Centre as a Service, Western Europe.
NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology, announced its Spring ’18 release today, unveiling key capabilities that will enable businesses to drive digital transformation and create unified, consistent and integrated experiences irrespective of the channel chosen by the customer.
NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has won an Appealie SaaS Customer Success Award.
NewVoiceMedia unveiled its latest product enhancements at CloudFest London yesterday, as part of a showcase of useful innovation in action.
NewVoiceMedia announced its Summer ’17 release today which includes a new, powerful integrated speech analytics solution set to make organisations’ sales and service teams more successful.
NewVoiceMedia has announced a partnership with Verint® Systems Inc., a global leader in customer engagement optimisation solutions.
NewVoiceMedia announced its Spring ’17 release today, unveiling major enhancements to its intelligent communications platform that will optimise its customers’ contact centre management and operations, enabling them to deliver a more efficient customer experience.
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