"NewVoiceMedia generates reports in real time…. This has increased our sales by 30%"
Watch a demo
of the dialler
Sales Acceleration Software for Salesforce®
- Improve sales performance with activity tracking and insightful analytics
- An integrated contactpad lets agents place outbound calls automatically from within the Salesforce® interface
- Integrated gamification motivates agents to make more calls
- Call recording helps you coach and improve quality quickly
- Increase pick up rates by presenting local numbers
- Comply with PCI DSS - credit card payments taken over the phone can now be ‘agentless’.
Real-time monitoring and historical reports are all provided from within the Salesforce® interface.
We’re fully integrated with the Salesforce1™ Mobile App, enabling sales and service agents to engage with customers while on the go.
NewVoiceMedia has been through a thorough security review to become an AppExchange partner – and we have the most positive reviews on the AppExchange for a CTI vendor, so why would you choose anyone else?
With integrated click-to-dial, preview or power diallers, screen pops with caller information and call scripts all provided through Salesforce® Sales Cloud, your agents won’t have to swivel between multiple applications to get their job done.
Our diallers use the customer data you already have in salesforce, so there’s no uploading of lists and everything is always up-to-date.
Dynamic call routing and prioritisation decisions can be made using any data you already have in Salesforce®.
…managing higher call volumes with excellent feedback from both users and customers
NewVoiceMedia enables us to reach our customers, and our customers to reach us.
"Quickly deployed, it brought all our existing and disparate phone systems into one platform"